FAQs

How to power AirCard on?

Press and hold the Power button for 5 seconds, until the LED blinks and you hear a sound.

How to power AirCard off?

Press the Power button for 5 consecutive times, until you hear a sound and the LED blinks 5 times.

How do I know AirCard is on?

If you press the Power button 2 times, it should make a sound and the LED blinks 3 times. This means that your AirCard is on.

“Allow notifications from the app”…. Which app?

The FindMy app, which is native on your iPhone.

How to set up Sherr.it?

You can scan the QR code on your AirCard, or tap the NFC with your iPhone, to setup your Sherr.it account.

Device received but battery is low

The battery level is indicated low by default when you firstly pair your AirCard to your phone. Just wait a few minutes and you will see that the battery level will sync correctly.

Can you use on a airplane?

Yes

Is there an app to accompany the AirCard?

Other than the native FindMy app on iPhone, there isn't any other app for AirCard.

My AirCard Won't turn on

Make sure you are pressing the button and holding it for 5 seconds. The button has been expressively designed difficult to press, to avoid being pressed by accident while in your wallet. We suggest to press it maintaining the other side of the AirCard on a flat and solid surface, and press with enough force. If you still can't turn it on, please reach our to our support team via email. Thanks!

Does it work with Android?

AirCard only works with iPhone, via the Apple FindMy app.

What should I do if the NFC tag is not being detected when presented to an NFC capable phone? (iPhone 14 Pro)

Try to slowly move the NFC close to the top speaker of your iPhone. Sometimes the iPhone can be slow in detecting NFC tags.

Why is there an option to factory reset, someone could just steal it and reset the card.

The factory reset will not have any effect on your AirCard, unless you have firstly unpaired it from your FindMy account.

I just received AirCard and set it up. It took 20 seconds to boot up (not 5) and after pairing it shows a very low battery percentage. Is this normal? Shouldn’t it be at 100%?

After a few minutes, the correct battery percentage will be synched to your Find My app. If it doesn't automatically, try to close and open the app again.

how is the power on button marked?

Please check the position of the power button, indicated below in a red circle.

If I will use AirCard as the NFC tag, how can I enter contact and other info to the card?

The first time you scan the NFC tag or the QR code, you will be prompted to register a Sherr.it account. On Sherr.it you can decide which contact info to share.

How long will the battery last? What happens when the battery runs out?

The battery will last approximately 2.5 years. After it runs out, you can keep it and use it as a digital business card, or return it to us for a 50% discount to get a new one. We will recondition it and reuse most of the components.

How do you charge it?

AirCard can't be recharged. The battery will last approximately 2.5 years. After it runs out, you can keep it and use it as a digital business card, or return it to us for a 50% discount to get a new one. We will recondition it and reuse most of the components.

Is Android compatibility planned?

Yes, we are working on a new model compatible with Android.

I have a sherr.it account, but when I tried to pair the device it had me create a new one?

You need to be logged in to your existing Sherr.it account, and not be in the browser Incognito mode.

Hi, I love my new Aircard, however there is nothing popping up when I bring my card near to my phone. Is there a separate activation for NFC?

Please make sure to correctly point to the NFC chip. On iPhone, the NFC antenna is located on the top edge of the iPhone, near the cameras.